Frequently Asked Questions

We provide cutting-edge ecommerce solutions, including custom online store development, secure payment integration, mobile commerce apps, inventory management systems, and digital marketing support. Our services are tailored to help businesses grow their online presence and deliver seamless shopping experiences to their customers.

You can reach our customer support team 24/7 through our contact form, by email at enterprisekiln@gmail.com, or by phone at (+233) 53 852 2670 during business hours (9am-5pm EST).

We're located at Koforidua Technical University at Eastern Region.

To reset your password, go to the login page and click "Forgot Password." You'll receive an email with instructions to create a new password. If you don't see the email, please check your spam folder.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For enterprise clients, we also offer invoice-based billing with net-30 terms.

Yes, you can change your plan at any time from your account dashboard. Upgrades take effect immediately, while downgrades will apply at your next billing cycle.

Our platform supports the latest versions of Chrome, Firefox, Safari, Edge, and Opera. For optimal performance, we recommend using Chrome or Firefox.

Our comprehensive API documentation is available in the Developer section of your account dashboard. You'll need developer privileges to access this resource.

We guarantee 99.9% uptime for all our services. You can view our current status and historical uptime at status.companyx.com.